Reference

Privacy Policy – How We Handle Your Account Data

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, and keep your lobby access secure. This policy explains what we gather, how we use it, and the rights you hold over your own information.

Account data protectionPayment transaction recordsSupport contact logsCookie preferences you controlData request process

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What This Policy Covers and Where It Applies

betlian Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy governs betlian operations in regions where we offer service, subject to local law and eligible jurisdictions in Bangladesh. We process personal data to verify your identity, handle wallet deposits through bKash, Nagad and Rocket, track game sessions, respond to support queries, and secure

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your account against unauthorised access. The data we collect includes registration details you provide, payment transaction identifiers from your chosen wallet, device and browser information when you open the lobby, gameplay history tied to your account, and correspondence when you contact our support team. We do
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not sell your personal information to third parties. We share transaction data only with payment processors to complete your deposits and withdrawals, and we may disclose information where required by lawful authority request or to prevent fraud. Data retention follows operational need: active account records remain
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accessible while your account is open; transaction logs are kept for the period required by financial record-keeping standards; closed account data is anonymised or deleted after the applicable retention window. You hold rights over your data depending on the jurisdiction you access us from, including the
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ability to request a copy of the information we hold, ask for correction of inaccurate records, request deletion where no legal retention obligation applies, and withdraw consent for non-essential processing. Contact our support team through the channels listed below to exercise any of these rights.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SAFEGUARDS

How We Protect and Manage Your Information

We layer technical and operational controls around account data to keep it secure and handle it responsibly. Encryption protects payment details in transit, access logs monitor who touches your records, and our retention schedule removes data once it no longer serves a legitimate purpose.

Encryption and secure transfer

Payment information moves between your bKash, Nagad or Rocket app and our system over encrypted connections. Card details and wallet credentials never sit in plain text on our servers; tokens replace the raw data after initial verification.

Cookie use and tracking

We set session cookies to keep you logged in, remember your language preference, and track which games you opened so the lobby loads your recent picks first. You control non-essential cookies through the banner that appears on your first visit.

Account security measures

Two-factor authentication adds a second check when you log in from a new device. We monitor login patterns and flag unusual activity, then prompt you to verify your identity before allowing wallet withdrawals if something looks off.

Data retention and deletion

Active account records stay accessible while you use the platform. Closed accounts enter a retention hold for regulatory compliance, then personal identifiers are stripped or deleted. Transaction logs tied to financial audits remain longer, but with identifying details removed.

PRIVACY CONTACT

Reach Our Team for Data Requests or Questions

Use any of these channels to ask about your data, request a copy of your account information, or submit a deletion request. Our support team handles privacy inquiries during the same hours we serve general account questions, and we aim to respond within two business days.

Common Questions About Your Data and Privacy Rights

We ask for your name, email, phone number, date of birth and Bangladesh region during registration. When you deposit through bKash, Nagad or Rocket, we log the transaction ID and amount but never store your wallet PIN or password.

Yes. Log in, go to account settings, then privacy controls, and request a data export. We generate a file with your registration details, transaction history, gameplay log and support messages, delivered within five business days.

Submit a deletion request through account settings or contact support via live chat or email. We close your account immediately, then anonymise or delete your data after the mandatory retention period for financial records ends.

We do not sell your information. Payment processors see transaction details needed to clear your bKash, Nagad or Rocket deposit. Game providers receive anonymised session data to run the tables and slots, but not your personal identity or contact details.

Essential cookies keep you logged in and remember your language choice; you cannot disable those without losing lobby access. Marketing and analytics cookies track which games you browse; adjust those preferences in the cookie banner or account settings anytime.

Closed account data enters a hold period for regulatory compliance, typically lasting between one and three years depending on jurisdiction. After that window, personal identifiers are stripped and only anonymised transaction totals remain for audit purposes.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball QuickScore Appbetlian App

Privacy Policy – How We Handle Your Account Data

How We Protect and Manage Your Information

Encryption and secure transfer

Cookie use and tracking

Account security measures

Data retention and deletion

Reach Our Team for Data Requests or Questions

Common Questions About Your Data and Privacy Rights

01 What personal information does betlian collect when I open an account?

02 Can I see all the data betlian holds about my account?

03 How do I delete my account and remove my personal information?

04 Does betlian share my data with third parties or sell it?

05 What cookies does betlian use and can I turn them off?

06 How long does betlian keep my transaction records after I close my account?

Privacy Policy

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